Privacy Policy

Stag Machinery Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.stagmachinery.co.uk] (the "Site"), and your rights under the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We may collect and process the following data about you:

a) Information You Provide to Us:

  • Name

  • Email address

  • Telephone number

  • Company name (if applicable)

  • Any other details you voluntarily provide via our contact forms or when communicating with us

b) Automatically Collected Data:

  • IP address

  • Browser type and version

  • Pages visited and time spent on our site

  • Device type and operating system

Cookies and similar tracking technologies may be used to enhance your experience on our Site. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries or provide customer support

  • To process orders or service requests

  • To provide you with information regarding our products and services

  • To improve our website and services

  • To comply with legal obligations

We do not sell or rent your personal data to third parties.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Your consent (where applicable)

  • Contractual necessity (e.g., fulfilling an order)

  • Legal obligations

  • Legitimate interests (e.g., improving our services)

4. Data Sharing and Third Parties

We may share your data with:

  • Trusted service providers (e.g., website hosting, analytics, payment processors)

  • Legal or regulatory authorities if required by law

All third parties are required to respect the confidentiality of your data and comply with UK GDPR.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw your consent (where applicable)

  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, please contact us using the details below.

7. Security of Your Information

We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it regularly.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Stag Machinery Ltd
Poplar Farm, Manor Road, Scarning, Norfolk NR19 2LL
Email: info@stagmachinery.co.uk
Phone: 01603 976972